Troubleshoot issues with reclining your BlueTooth Connect Washlounge

Step 1 – Soft reset

Begin by turning the power off at the wall for two minutes, this will complete a soft system reset

If the error still occurs, please move to Step 2.

Step 2 – Reset the Bluetooth Connection

Important:  To avoid connecting to the wrong unit, switch off nearby wash lounges at the power source during this step.

Reset Instructions:

1. On the remote control, press and hold both buttons shown in the image.
   – Hold for approximately 10 seconds.
   – You will hear a long beep from the control box located under the wash lounge.

2. Continue holding both buttons for another 10 seconds.
   – No sound will be heard during this time.

3. At the 20-second mark, you will hear a double beep.
   – Do not release the buttons until you hear this sound.

4. After the double beep, press and hold the down arrow on the remote control.
   – The chair will move slightly.
   – The control box will emit two more beeps.

When these steps are complete, the Bluetooth reset has been successful.

If the error still persists, continue to Step 3.

Step 3: Replace the Battery

Change the battery if it hasn’t been already, ensure the battery is the correct model – CR2032 (available from any supermarket or hardware store)

Step 4

Ensure the battery cover is locked in correctly – arrow pointing to the locked sign (pictured)